Privacy Policy
This privacy policy explains how No Stone (ABN 97 650 010 530), trading through its nGage service line ("we", "us", "our"), collects, uses and protects your personal information. We are committed to handling your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect personal information you provide to us directly, including:
- Your name, email address and company name when you request a free sample or submit a form on this site
- Your name, email address and any details you provide when you book a call with us
- Correspondence you send us by email or phone
We also collect technical and usage information automatically when you visit this site, such as pages viewed, the device and browser you use, your approximate location and how you arrived here. This is collected via cookies and similar technologies, including through the third-party tools listed under "Cookies and tracking tools" below. Some of these tools can identify the company you work for, or associate your visit with you personally, and we may use that information to follow up with businesses that appear to be a good fit for our services.
How we use your information
We use the information we collect to:
- Prepare and deliver the sample campaign or service you requested
- Respond to your enquiries and schedule calls you have booked
- Provide and improve our services
- Send you relevant follow-up communications about nGage, which you can opt out of at any time
We do not sell, rent or trade your personal information to third parties.
Cookies and tracking tools
This site uses the following third-party tools, which set cookies or use similar technologies:
- Google Analytics 4 — helps us understand how the site is used
- Meta Pixel — advertising, retargeting and conversion measurement on Facebook and Instagram
- LinkedIn Insight Tag — advertising, retargeting and conversion measurement on LinkedIn
- Apollo visitor identification — identifies the company, and sometimes the person, visiting this site so we can follow up with businesses we think are a relevant fit
You can limit this tracking by adjusting the cookie settings in your browser, and through the ad-preference controls in your Meta and LinkedIn accounts. If you would like us not to follow up with you based on a visit to this site, email info@nostone.com.au and we will exclude you from any outreach.
Who we share it with
We may share your information with trusted service providers who help us operate this site and deliver our services, such as website hosting, form processing, email and scheduling providers. Information about your visit is also shared with the analytics, advertising and visitor-identification providers listed under "Cookies and tracking tools" above (Google, Meta, LinkedIn and Apollo), who process it to provide those services to us. These providers only receive the information they need to perform their function, and some may store data outside Australia. We take reasonable steps to ensure they handle your information consistently with this policy.
We may also disclose information where required by law.
Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain personal information only as long as it is needed for the purposes described above or as required by law.
Access and correction
You can request access to the personal information we hold about you, or ask us to correct or delete it, by emailing info@nostone.com.au. We will respond within a reasonable period.
Complaints
If you have a concern about how we have handled your personal information, please contact us first at info@nostone.com.au and we will do our best to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date of the last update shown above.
Contact us
No Stone · ABN 97 650 010 530
Email: info@nostone.com.au
Phone: (02) 9188 7845
Perth · Sydney · Brisbane